TERMS OF SALE
There is no risk to my customers when they order a cue from me. Customers must be completely satisfied with their cue before any money changes hands.
A price is quoted after the design is finalized. The full amount is payable on delivery. I prefer the client come my shop, exam the finished cue and try it out to ensure they like it. If they don’t like the cue, they don’t have to take it. The customer is only out the cost of gas to get to my shop and I will sell the cue to someone else.
Cues with features which make it impossible to sell to another customer are an exception and require a 50% deposit in advance with the balance due on completion. The “don’t like it - don’t take it” terms do not apply for cues in this category.